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Internal Quality Audit (IQA)

Internal Quality Audit-IQA-maven

Welcome to the heartbeat of precision and excellence – our Internal Quality Audit (IQA) Section, where the pursuit of perfection meets the meticulous scrutiny of our Quality Management System. In the rhythm of operational harmony, our IQA endeavors to uphold the gold standard, ensuring that every facet of our organizational machinery resonates with the melody of quality.

Our Quality Management System Audit stands as the guardian of our commitment to deliver nothing but the best. In this relentless pursuit, we craft a symphony of checks and balances, orchestrating a seamless blend of vigilance and improvement. As we delve into the intricacies of our internal workings, the aim is clear – to refine, enhance, and elevate the standards that define us.

Step by step, our Internal Audit Checklist becomes the compass guiding us through the landscape of quality assurance. It’s not just a list; it’s a roadmap for perfection. Each item on the checklist is a commitment, a promise that echoes our dedication to meeting and exceeding the expectations that our stakeholders hold dear.

Within the tapestry of our Internal Quality Audit process, we uncover not just discrepancies but opportunities. Opportunities to innovate, improve, and redefine the benchmarks of excellence. This is not an exploration; it’s a purposeful journey towards a horizon where quality is not just a standard but a way of life.

Procedure for Conducting Internal Quality Audit (IQA)

Audit Planning:

  1. Audit Team Formation:A qualified audit team will be assembled, comprising individuals with expertise in various relevant areas.
  2. Audit Schedule: The audit schedule will be developed, taking into consideration the critical processes and their respective audit frequencies.
  3. Preparation of Internal Audit Checklist: An Internal Audit Checklist, tailored to the organization’s processes, will be developed and reviewed for completeness.

Conducting the Internal Audit:

  1. Opening Meeting: The audit team will conduct an opening meeting to communicate the audit objectives, scope, and expectations to the auditees.
  2. Documentation Review: The audit team will systematically review documented procedures, records, and other relevant documents.
  3. Interviews and Observation: Auditees will be interviewed, and processes will be observed to validate the practical implementation of documented procedures.
  4. Data Collection: The audit team will collect objective evidence to support findings and conclusions.

Audit Findings:

  1. Non-Conformities: Any deviations from established standards or procedures will be documented as non-conformities.
  2. Opportunities for Improvement: Suggestions for enhancing processes or addressing potential risks will be noted as opportunities for improvement.
  3. Positive Observations: Recognizing and documenting exemplary practices that contribute to the effectiveness of the QMS.


  1. Drafting the Audit Report: The audit team will compile findings, including non-conformities and opportunities for improvement, into a comprehensive audit report.
  2. Review and Approval: The audit report will be reviewed and approved by relevant stakeholders before dissemination.

Corrective Actions:

  1. Non-Conformity Resolution: Responsible parties will develop corrective action plans to address identified non-conformities.
  2. Follow-Up Audits: Subsequent audits will verify the implementation and effectiveness of corrective actions.

Closing Meeting:

The audit team will conduct a closing meeting to communicate audit findings, acknowledge positive practices, and discuss corrective actions.

Continuous Improvement:

Lessons learned from the audit process will be analyzed, and adjustments will be made to enhance the effectiveness of future audits.

Record Keeping:

All audit records, including checklists, reports, and corrective action documentation, will be retained in accordance with established record-keeping procedures.

Audit Criteria for Internal Quality Audit (IQA)

Policy and Documentation Compliance:

  • Assess whether the organization’s quality policy and objectives are clearly defined, communicated, and understood by relevant personnel. Evaluate the organization’s adherence to the same
  • Verify the presence and accuracy of quality manuals and associated documentation.
  • Review procedures and work instructions are in place and are being followed.
  • Ensure alignment of policies with relevant industry standards and statutory requirements.

Risk Management:

  • Evaluate how the organization identifies, assesses, and manages risks related to its processes and quality objectives.

Management Responsibility:

  • Examine the commitment of top management to the QMS, including their involvement in setting quality objectives and ensuring the availability of resources.

Process Performance and Effectiveness:

  • Assess the effectiveness of key operational processes in meeting quality objectives.
  • Verify the implementation of process controls to minimize variations and defects.
  • Evaluate the consistency of process outcomes in delivering products or services that meet customer requirements.

Resource Allocation and Competence:

  • Review the allocation of resources, including personnel, technology, and facilities, to support QMS objectives.
  • Assess the competence of personnel involved in critical quality processes.
  • Ensure the availability of training programs to enhance the skills and awareness of employees related to quality management.

Product and Service Realization:

  • Evaluate the planning, design, development, production, delivery, and post-delivery processes for products and services to ensure they meet specified requirements.

Monitoring and Measurement:

  • Examine the procedures for monitoring and measuring key performance indicators.
  • Verify the effectiveness of monitoring mechanisms to identify and address non-conformities.
  • Assess the organization’s ability to gather, analyze, and utilize relevant data for continual improvement.

Nonconformity and Corrective Actions:

  • Assess the effectiveness of processes for identifying, documenting, and addressing nonconformities, and for implementing corrective and preventive actions.

Continuous Improvement:

  • Evaluate the organization’s commitment to continuous improvement, including the use of data and feedback to drive enhancements to the QMS.

Customer Satisfaction:

  • Assess how the organization monitors and measures customer satisfaction and takes actions to address customer feedback and complaints.

Supplier Management:

  • Verify that processes are in place to evaluate and monitor the performance of suppliers, ensuring that purchased products and services meet specified requirements.

Records Management:

  • Confirm that records required by the QMS are established, maintained, and retained in accordance with documented procedures.


  • Evaluate the effectiveness of internal and external communication related to the QMS, ensuring that relevant information is shared among stakeholders.

Legal and Regulatory Compliance:

  • Verify that the organization is aware of and complies with relevant legal and regulatory requirements.

Internal Audit Process:

  • Evaluate the overall effectiveness of the internal audit process.
  • Verify the competence and independence of internal auditors.
  • Ensure that audit findings are appropriately documented, communicated, and addressed within the organization.

Management Review:

  • Evaluate the management review process, ensuring that top management reviews the QMS at planned intervals to ensure its continuing suitability, adequacy, and effectiveness.

Objective Evidence:

  • Ensure that audit findings are supported by objective evidence and that the evidence is systematically collected and analyzed.

Closure of Previous Nonconformities:

  • Verify that previously identified nonconformities have been adequately addressed and closed.


In conclusion, the Internal Quality Audit (IQA) section plays a pivotal role in upholding the standards of the Quality Management System (QMS) within our organization. This comprehensive assessment not only ensures compliance with industry regulations but also serves as a proactive measure to enhance overall operational efficiency.

Throughout the Internal Audit Checklist, our dedicated team meticulously evaluates each component of the quality management system, providing a detailed examination of processes and procedures. By prioritizing transparency and accountability, our internal audit process remains a cornerstone of our commitment to quality excellence.